Real Customer Reviews: What UK Detectorists Are Saying

"From the second I landed on crawfordsmd.com to the moment the items arrived the journey was flawless. I found the site intuitive and easy to navigate, and I found all of the items I wanted"

"Great service, helpful on the phone with advice, fast delivery of my Minelab X-Terra Elite"

"Great service as always from Crawfords — 24hrs from placing order to delivery"

"Absolutely excellent service from start to finish. Delivered the next day, couldn't ask for better service. Thank you"

"I arrived a bit late and in need of advice and found a young lady who could not have been more helpful and supplied good kit, with a package deal. Very efficient and a pleasant buying experience"

"Answered an e-mail query quickly and honestly. Good price and delivered when promised."

"Again absolutely fantastic — 2nd order this month, ordered the day before, next day here. Thank you guys, keep up the good work"

"Superb customer service, any issues sorted quickly by Alison, very friendly and above and beyond. Mind you they are class — never ever had any issues that were not sorted to satisfaction"

"The site is easy to order from and find the goods I wanted. The offers are good and genuine. They were delivered quickly and efficiently via DPD, they were packed well and there was no damage"

"The items that I ordered from Crawfords Metal Detectors both arrived safely and in good time. I would definitely recommend them"

"Excellent experience as usual. I have been buying all of my metal detectors and accessories from Crawfords for almost a decade now. Their team, who are metal detectorists themselves, is always helpful"

"I have been metal detecting now for 52 years and for the past 19 years I have used various Minelab detectors. In my opinion they are the best all-terrain detector on the market"

"Great experience, ordered and delivered next day. Great communication throughout."

"I've given 5 stars to CMD as the advice and the help (as a complete beginner) I got from Alison before I purchased anything was very much appreciated"

"Excellant service and great products would recammend to everyone love this company"

"Great service, great communication and excellent customer support. Highly recommended."

"Very impressed with the CMD website, their range of stock, fast delivery along with customer service and aftercare - Thank you"

"This is the best company going excellent service fast delivery and have everything one need's to start detecting from beginners to experienced"

"Excellent company with super fast next day delivery. No problems whatsoever."

"Excellent service would recammend to everyone also love there products amazing"

"As a newcomer to metal detecting we were able to choose the correct metal detector for our use with the help of a very knowledgeable assistant"

"great shop, quickly dispatched, excellent service for chatting to the south shop"

"Excellent customer service and they were extremely helpful on WhatsApp chat and on the telephone I would highly recommend Crawfords"

"No fuss fast delivery, missing bonus free offer but very friendly staff soon rectified. Delivered next day"

"They offer some really competitive offers. Their communication is excellent and the delivery is very fast."

"Can't fault ordering and searching for what I wanted was so easy. Arrived so quickly and was packaged well. Very happy with everything!"

"Easy to order and speedy delivery. My order came and it was packaged superbly. Now I've got my new machine I'll be using CMD again for some new accessories"

"Smooth process during the purchase. By mistake additional order was made by me. However, within 10mins CMD called me and explained the situation. Refunds issued promptly"

"I had a discount code to use against my purchase which would not apply at checkout. I called customer service and the member of staff was quickly able to help"

"As to be the best Metal Detecting shop in UK in my opinion, great customer service and always willing to give advice on what best suits your metal detecting"

"Excellent delivery and any problems they sort out straight away would use every time for my detecting needs"

"Fast delivery, well packaged, good quality product. 10% off too with Paul's code, bonus."

"I ordered a Nokta Simplex Ultra, a Crawfords detector bag, a pinpointer and a few other bits. Delivery arrived on time and package had no damage"

"Good communication and received my metal detector promptly. Only downside was that I did not receive the advertised discount off the price"

"My order arrived within a few days and although there was a minor error it was dealt with quickly, efficiently and courteously. Thank you."

"Excellent, efficient service."

"Great service. Have made several purchases and have been really pleased with this business."

"Excellent service brought the Minelab X-Terra Elite had to contact Crawfords with an issue sorted over the phone would definitely buy from them again"

"Competitively priced, very easy to order and a very good delivery time."

"Awesome company like always, never had a problem they haven't resolved, fast delivery and customer care spot on thanks again from Del"

"I have been extremely impressed by Crawfords throughout the whole buying and aftersales experience. I bought a package as a present for my wife"

"I recently bought the Minelab Equinox 700 from Crawfords. Firstly, the price had dropped by 100 pounds so unexpected bonus for me, delivery was good"

"Probably a review with a difference. I'm in my early seventies and have been into fishing most of my life, but after giving it up a couple of years ago"

"Great communication and quick delivery"

"I won a Minelab Equinox 800. After approx a year the charging port for the headphones ceased to exist. Phone call to Crawfords, explaining the situation"

"I ordered a Minelab metal detector from their site, good price, good service and also delivered in good time with no problems, a great outfit to deal with"

"My order was delivered promptly. Great service and product"

"Have always found Crawfords to be a reliable Company which quickly deals with orders and requests."

"Purchased a Minelab Equinox 6 inch coil through Amazon and the supplier was Crawfords. Fast 2 day signed for post. Would definitely recommend."

"Spot on, ordered wrong machine initially, so returned it and got alternative, straightforward process dealt with professionally. Thanks."

"Brilliant company to deal with very happy with the experience"

"Fantastic service from the lovely staff at Crawfords, very helpful with my enquiry, and super quick on their delivery, and communication"

"Fantastic product, unbeatable customer service. Very fast delivery plus extras thrown in which were unexpected. 5-star service from Scott Ballard"

"Great store great people and always a great deal many thanks see you again soon for a 560"

"Had an item that broke, Crawfords contacted the manufacturer, whom honoured the warranty, the very next day the replacement was delivered. After care excellent"

"I bought something from Crawfords a few days ago. I accidentally ordered the wrong item and had to contact them for corrections. The staff were courteous"

"Just purchased my first detector from CMD Minelab Elite ordered in Christmas period they opened on 6/01/26 arrived next day with a free beanie fantastic"

"I just wanted to give Crawfords a big up on the warranty with Minelab detectors. Bought a Minelab metal detector off another company and had a warranty issue"

"Five star service I am delighted that the headphones had been replaced so quickly. Top service."

"Bought an XP detector from Crawfords, arrived fast next day."

"Had a bit of confusion with an order I had placed. Scott who I spoke to on WhatsApp was a great help and Wendy who I spoke to over the phone really helped"

"I would recommend Crawfords to anyone. Thanks for the prompt service and polite messages"

"Bought an Evolution Pro Cut T the other month. Fantastic spade strongest around. If used correctly only a fool could bend it. Great shop and staff"

"Just had my second order from Crawfords and what a service! Both times the items have been well packaged and delivered next day by DPD."

"I purchased from Crawfords early this week. I made a mistake when ordering and had to call them to get it rectified. Both departments were excellent"

"I decided to order a Minelab Equinox 800 as I felt I needed an upgrade from my trusty Minelab Safari. I spoke to a very polite lady to check stock"

"Visited the new Crawfords showroom and was warmly welcomed. The attention to detail and help given and advice proffered were of a very high standard."

"Excellent service. I was not after a metal detector for a hobby but because the previous owners of my land had burned and buried all kinds of metal"

"Helpful, reliable service with fast delivery. Returning customer and highly recommended"

"I had a problem with one broken coil and another that was fracturing where the shaft meets the coil. I emailed telling them of the problem and they sorted it"

"As I had no experience with metal detectors, I phoned and spoke to a very helpful lady who patiently explained what was required. Thereafter my order was fine"

"Nice website, had what I wanted in stock at a good price. Quick dispatch, good communication and item arrived well packaged, in great condition"

"Fast delivery! Good product!"

"Very happy, great product and left a few extras in as well thanks again"

"They gave me good info before I purchased the detector, very helpful. Quick delivery also"

"Well. My detector has arrived. Excellent service. Prompt delivery. Amazing condition. Very helpful staff. Thank you so much. Chuffed to bits."

"Great service, the goods were delivered next day."

"Brilliant company to deal with"

"Really good, fast service. Excellent customer service (I put the wrong postcode in!) Husband is chuffed with his new detector!"

"Great Service and communication."

"Ordered on Friday afternoon, delivered on Saturday!"

"Fast efficient service as usual"

"Knowledgeable and customer focussed"

"Ordered a sand scoop and gloves fantastic service free postage and delivery next day which surprised me. The products are absolutely superb"

"All good excellent customer service as always"

"Everything was easy and the products arrived promptly, well packaged and look good. Will be testing them this weekend!"

"Good communication and advice, detector looks good haven't tried it yet as a present"

"Great detector at good price and really fast delivery, easy to navigate website and payment process. Thank you for your help"

"My wife and I recently started metal detecting so I've bought a bunch of things from Crawfords. The service each time has been great."

"Got the detector I've wanted for a couple of years now. Purchased online and came a couple of days later. You shop they drop. Job done."

"Excellent offer with 2 free coils. Delivered next day"

"Excellent, very speedy transaction and delivery"

"Everything was done fast and efficient."

"Always brilliant service with fast delivery, highly recommended"

"Superb service and super fast delivery"

"First class service, ordered on Saturday, arrived Sunday."

"Fantastic helpful five star service."

"Great quick delivery. The Minelab 900 I purchased from you was an upgrade from my Legend. Went out the next day and found 3 hammered coins. Very pleased"

"Brilliant company bought from in the past and always fast efficient service"

"Phoned Crawfords for advice on what I was buying and they were very helpful. Fast delivery and happy with my tele nox shaft"

"I'd mislaid a part and needed one urgently. Joe, in the shop, went out of his way to get me a replacement. It came next day. Top drawer service."

"Speedy delivery. Would not hesitate to buy from again."

"Just purchased my Minelab Vanquish 440 from Crawfords, very friendly and helpful staff, fast dispatch, I can't recommend them enough"

"The site was easy to use and shipping was quick"

"Always a pleasure shopping with CMD. Hassle free, quick despatch and great customer service. 5*"

"Great service and great customer care would recommend 100%"

"Bought my father a Minelab X-Terra Elite as a Christmas present for delivery but checked to see where Crawfords were based and they were close enough"

"Quick and easy to order, kept up to date with delivery timetable. Product arrived well wrapped but one item missing, rang the company and they sorted it"

"Ordered my Nox800 late on Thursday night and took delivery on Saturday morning. Can't argue with that!"

"Great service and speedy delivery, very happy with my new toy"

"Next day delivery. Excellent service as usual."

"Excellent service. Very easy to complete my purchase. One phone call and all sorted. Ordered Tuesday, delivered on Wednesday. Very happy."

"No problems with any transactions with CMD."

"Outstanding service from one of the UK's best suppliers of metal detectors and equipment"

"I wasn't expecting it to arrive so quick! Excellent service and an unbeatable price."

"Happy with your quick delivery item looks good tried air test was very impressed thanks"

"When I had an issue with the delivery driver they sorted it out immediately. Great customer service."

"Quick delivery and good communication. Thank you!"

"Very efficient service. Great choice of products. I received a phone call letting me know there was a problem with an item I had ordered"

"Good service with lead but no response when asking about skid plate for GPX5000. Was told would get back to me but never did"

"Excellent and personal service - can not fault!"

"Next level customer service from the get go! Fast delivery and well packed nice touch with the free finds box too!"

"Always buy my metal detecting gear from Crawfords, even look out for them at metal detecting weekenders. Good price and always delivered on time."

"Very good service. Quick delivery well pleased."

"It was a gift for my husband, very overwhelming with so many to choose from so I called and spoke to a lovely lady who was extremely helpful"

"Delivery was swift as described."

"Quick delivery bag perfect for X-Terra Elite and associated bits required for an outing, including emiteR spade."

"Fantastic customer service, I can't recommend this company enough. 5 star service."

"Next day delivery, even at this busy time of year so I was really pleased. Friendly and helpful staff when I called so overall really great company."

"Quality products delivered by a first class team."

"Excellent service and comms and fast delivery. Recommended."

"Very helpful and knowledgeable when I called and called back for additional information. When ordered it arrived exactly when they said it would"

"An online purchase, like I have made before. Nice and straightforward. A fast delivery and well packaged. As a Christmas present it has not been opened"

"Good company easy to deal with always quick delivery would recommend"

"Great product and fast delivery"

"Purchased a Deus 2 could not get the headphones to connect to do the update contacted them sorted it straight away good service price match"

"I bought 'Finders Screamers' by Doug Down. While I enjoyed the stories and thought the book had been well produced with plenty of illustrations"

"Used this company a few times now and they're great, very helpful and knowledgeable, very fast delivery and very competitive, highly recommended."

"Great detector, really great customer service. They went the extra mile. Would definitely recommend."

"Great shop to buy from, had a problem with a delivery and it was dealt with straight away. Very professional company."

"Fast postage. Great product"

"Straight forward, no messing, ordered. Delivered on time."

"Really good company. I really love the WhatsApp"

"Craig and his gang have everything I need for metal detecting. All I need now is to recover a gold hoard..."

"Delivery was very quick, and on a Sunday, but not a complete order. I emailed but no reply so I had to phone"

"Easy to order online and delivered next day"

"Excellent service as always"

"I ordered books along with my order. Within minutes I had a call to say unfortunately they were out of stock. I found this really helpful."

"Great service overall, particularly covering the packaging for me as requested to ensure the product, a Christmas gift, wasn't identifiable"

"Quick and professional ordered the Manticore Friday night here Tuesday very impressed thank you."

"Really quick turnover on the deal and very happy with it."

"Great price and quick delivery."

"Great website, easy to find and order what I wanted. The item arrived quickly. Top job!"

"On offer price, fast delivery."

"Fantastic experience as usual"

"Very quick delivery all round good service thanks team CMD"

"Ordered no problems and delivered within a few days, great to know you're buying from a trusted company"

"It worked brilliantly on my Nox 800. Many thanks"

"Simple ordering process. Best value package for my chosen detector"

"Ordered, shipped and received within three days, thank you Crawfords Scunthorpe. This is not my first, nor I expect my last order"

"Great machine and delivered quickly."

"Great offer, great customer service, delivered in a couple of days. Staff very friendly and informative"

"Excellent service and fast delivery"

"Great product and superb delivery. I ordered the products and asked the company to delay my goods as I was away. They listened and were very friendly"

"Great product and timely delivery"

"Very good value for money and services many thanks for your help"

"Crawfords always delivers quickly and their customer service is excellent, I will always recommend Crawfords to my friends. Many thanks"

"Lovely friendly helpful staff. Was able to give some good advice."

"Great service from start to finish would highly recommend"

"Great service one happy customer"

"Fast delivery and great sand scoop for beach. It is also good on a stoney beach"

"Great fast service as always highly recommended"

"Fast delivery and a great addition to the Vanquish 440"

"Fast, efficient service... thank you."

"Thank you! All good, fast service."

"Excellent fast delivery and even on WhatsApp the person I was messaging was really helpful thank you"

"Very helpful when contacted on the phone and super fast distribution of goods"

"Excellent fast service would highly recommend."

"Fast delivery, great service"

"Excellent service as always"

"Ordered online. Fantastic delivery time."

"Great company very helpful"

"Fast delivery, many thanks"

"Delivery was quick and accurate thanks"

"Good product promptly dispatched"

"Crawfords are excellent, they dealt with my order quickly and efficiently and it arrived the next day. I am very impressed and would highly recommend!"

"Fast, efficient, personal"

"The speed it was sent once the transaction was completed."

"Great company, fast delivery, what more can you ask for"

"Always first class service from Crawfords, polite helpful and next day delivery 5 star rating"

"Quick next day delivery, excellent communication, item packaged well, overall a fantastic service equals a happy customer."

"Excellent and easy website. My order was on its way within the hour and on my doorstep within 24 hours. So pleased"

"Great communication and speedy delivery"